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Please allow 2-5 business days for shipping

Please review our return policy below:

**1. Returns**

- You have 30 days from the date of purchase to return any item(s) for a refund or exchange.
- To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

**2. Exclusions**

- Certain items, such as custom-made or special-order parts, may not be eligible for return. Please contact us for clarification if you have any questions regarding the eligibility of your item.

**3. Return Process**

- To initiate a return, please contact our customer service team with your order number and details of the item(s) you wish to return.
- Once your return is approved, we will provide you with instructions on how to proceed.
- Customers are responsible for paying the return shipping fees, unless the return is due to our mistake or a defective item.

**4. Refunds**

- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.

**5. Exchange**

- If you wish to exchange an item for a different one, please contact our customer service team to arrange the exchange. You may be responsible for any price difference and additional shipping costs.

**6. Damaged or Defective Items**

- If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, whether through a replacement, exchange, or refund.

**7. Restocking Fee**

- All returns are subject to a restocking fee.

**8. Shipping**

- Shipping costs are non-refundable, except in cases where the return is due to a mistake on our part or a defective item.

**9. Contact Us**

- If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team. We're here to help!

**Note:** This return policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.

Thank you for choosing Whitley Diesel Performance for your diesel performance needs. We're dedicated to providing top-notch products and services to our valued customers. To streamline the process of returning cores, please review our Core Return Policy outlined below:

**1. Core Definition:**
Cores refer to used or old parts that are replaced by new parts purchased from Whitley Diesel Performance. These cores are typically returned for recycling, remanufacturing, or refurbishing purposes.

**2. Core Eligibility:**
To qualify for a core return, the following conditions must be met:
- The core must be in rebuildable condition, free from excessive damage beyond normal wear and tear.
- Cores must be returned within 25 days from the original purchase date.

**3. Core Return Procedure:**
To initiate a core return, customers must adhere to the following steps:
- Contact our customer service team at whitleydieselperformance.com to obtain a Core Return Authorization (CRA) number.
- Securely package the core to prevent damage during transit.
- Clearly label the package with the provided CRA number.
- Ship the core to the designated return address within the specified timeframe.

**4. Inspection and Evaluation:**
Upon receiving the core, it will undergo a comprehensive inspection and evaluation by our technical team. If the core meets the eligibility criteria, a core credit will or a refund will be issued within 7-14 business days from the receipt date.

**5. Core Credit Details:**
- Core credit amounts are determined based on the condition of the returned core and prevailing market values.

**6. Non-Returnable Cores:**
Certain cores may not be eligible for return due to manufacturer restrictions or other limitations. Customers will be informed of any non-returnable cores at the time of purchase.

**7. Shipping Costs:**
Customers are responsible for all shipping expenses associated with returning cores unless otherwise specified by Whitley Diesel Performance.

**8. Final Decision:**
Whitley Diesel Performance reserves the right to make the final determination regarding core eligibility and the issuance of core credits.

By proceeding with a core return, customers acknowledge and agree to abide by the terms and conditions outlined in this Core Return Policy.

If you have any questions or require further assistance regarding core returns, please don't hesitate to contact our customer service team.